We want you to be completely satisfied with your MINTFELTTIPPEN purchase. If for any reason you are not happy with your order, we offer a hassle-free return and exchange policy.
Returns
- Timeframe: You have [Number] days from the date of delivery to initiate a return.
- Condition: Returned items must be in their original condition, unused, and with all original tags and packaging intact.
- Exclusions: The following items are not eligible for return:
- Customized or personalized items
- Sale or clearance items
- Gift cards
How to Initiate a Return:
- Contact Us: Please email us at [email protected] with your order number and reason for return.
- Return Authorization: We will provide you with a Return Authorization (RA) number and instructions on how to return your item(s).
- Shipping: You are responsible for the cost of return shipping. We recommend using a trackable shipping method.
Refunds:
- Once we receive and inspect your returned item(s), we will process your refund within [Number] business days.
- Refunds will be issued to the original payment method used for the purchase.
Exchanges:
- We are happy to exchange items for a different size or color, subject to availability.
- Please follow the same return process outlined above and indicate the desired exchange item in your email.
- You will be responsible for any price difference between the original item and the exchange item.
Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately at [email protected].
- We will arrange for a replacement or refund, including return shipping costs.
Please Note:
- This Return & Exchange Policy applies only to purchases made directly from MINTFELTTIPPEN.
- We reserve the right to refuse any return or exchange that does not meet the conditions outlined in this policy.
We strive to make your shopping experience as pleasant as possible. If you have any questions or concerns regarding our Return & Exchange Policy, please do not hesitate to contact us.